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FAQs

Products

This and That Solutions specializes in creating pieces for our customers that are customized and personalized to their style. There are many products in our store and almost all of them can be personalized  with your photographs, phrases, monograms or name. This makes for great customized gifts or the addition to your home that you have been looking for.  From wedding gifts, a gift for someone special or just personalization, we can help. If you don't see exactly what your looking for just ask.  Chances are we can help bring your vision to life.

All of our designs are made in house. For some products, such as a few clothing options, we leverage production partners to complete the order.  Woodburning, sublimation, heat transfer vinyl and crafts are all made in house. Since most of our product line is focused around personalization many of our items are made to order.

The Dye Sublimation process allows for the transfer of colorful graphics and imagery to a variety of products.  This provides a permanent image that is dishwasher safe and leaves no more worries about peeling. We can customize many different surfaces using this process including mugs, coasters, apparel, signs and much more.  

Chances are yes.  For example, if there is a design that you like on a coaster and would like to see it on a cutting board,  we can transfer the design onto the cutting board. We want you to be happy with the product so if for some reason the design wouldnt look good or the dimensions are off we would work to add to the design to give you options or let you know in advance that it wouldn't work.  We also make many of our designs based on ideas that our customers would like to see made. If you have something in mind please contact us and we can work together to create the perfect design for you.

Payment & Shipping

We accept payments from all major credit cards, Apple Pay, Google Pay and Diners Club.

Absolutely. We use Shopify as our  payment processor. Shopify is one of the largest ecommerce hosts in the world and is trusted to process payments for over 600,000 businesses large and small. Click here to learn more about the security that shopify provides.

We primarily use USPS for our shipping.  At checkout you will see several options including overnight and 2 day options.

We process most orders in 1-3 days. Woodburning is done by hand and may take a little longer based on the design.  If you have a highly  custom  or large  order, contact us and we can provide you a timeframe.  If you are in a rush for a last minute wedding or birthday gift, we can also prioritize your order and make sure you receive it in time.